How long does a Zip card last? The government has U-turned on scrapping free travel for under-18s in London. We use a limited number of cookies on this TfL Oyster photocard website to make it easy to use. We will never store the scanned pictures. If you don't use your Oyster card very often, the data stored on the card may be older than eight weeks. TfL also uses external service providers to operate 'back office' technical services and customer database management. Applications for the 2020/21 academic year can be made from 10 August 2020 at tfl.gov.uk/photocard 7. Applications for the 16+ Zip Oyster photocard should be made by mid September to ensure cardholders receive their new card before their existing card expires. We need your date of birth so we can confirm, as the web account … What happens if I forget my child’s Zip card when travelling in London? Buy a Travelcard or add pay as you go credit to your Oyster card. Anyone with access to personal information held in TfL's systems is required to complete TfL's privacy and data protection training on an annual basis. London SE10 0ES, Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority. Details of debit or credit cards used to pay the admin fee when you apply for your Zip card, or to add pay as you go credit or buy season tickets are retained for a maximum of 18 months. The card allows the user 50 per cent off adult 'pay as you go' fares on buses and tubes. Transport for london x adidas oyster oyster faqs which card to tfl to shake up oyster card deposit contactless and oyster transport for london travelcard or oyster identify11 15 Zip Oyster Photocards Transport For LondonVisitor Oyster Card Transport For LondonContactless And Oyster Transport For LondonOyster Transport For London CardsBest Ways For Visitors To Pay Transport […] If you've had your travel concession suspended or withdrawn for breaching the Behaviour Code, you can earn it back by volunteering in your local community. Information about your parent/guardian, which includes name, email address 4. See New Website! If the documents provide all of the information required, the post office will confirm to TfL that they have verified your age. Alternatively you can enter the card details manually. How long does a Zip card last? Transport for London. Email address: Password: Submit. | Read 21-40 Reviews out of 580 Tick here to receive this. 4th Floor Child rate 7 Day, Monthly or longer period Travelcard and Bus & Tram Pass Sign in Enter your login credentials . Also need to restart the app to refresh the cards. Further information . We used them on our last trip. Subtotal Close Checkout Select Visitor Ticket; Sign In This site uses Cookies We use cookies on this site to enhance your user experience. Related content . Your experience can help others make better choices. Contactless pay as you go. Occasionally they will let you through the barriers. The police officers can only check these details for as long as you are eligible for the Zip Oyster photocard scheme. TfL uses an external service provider to process your application, issue your photo card and operate the photo card scheme on a day to day basis, including some Customer Services support. 0 items £0.00 Expand You haven't added anything to your basket yet! Our fulfillment warehouse is closed at the weekends. TfL also uses external service providers to operate 'back office' technical services and … The name of your educational establishment or training provider 5. Top up online, see your journey and payment history and apply for refunds. This will include offers and promotions. When you don't need a 5-10 Zip Oyster photocard Your child doesn't need a photocard to: Travel free on buses and trams Buy child-rate paper tickets (unless they look older than 10) Travel accompanied by an adult on Tube, DLR, London Overground, TfL Rail and some National Rail services This is so that you can scan your payment card. 16+ Zip Oyster photocard holders need to reapply before their cards expire on 30 September. The government has U-turned on scrapping free travel for under-18s in London. Stores; I’m a business. You can contact the Data Protection Officer by email at dpo@tfl.gov.uk. TfL will retain personal information in line with its data retention policies. The same applies if you use your Zip card on river services operated by other companies. Top up or buy season ticket. If you believe you have been incorrectly charged, or not received a refund you were due, you or your nominated parent/guardian can ask Customer Services to review those transactions. This is strictly for the purpose of assessing your appeal, and any information sharing is managed in accordance with relevant privacy and data protection legislation. If you contact our Customer Services in connection with your Zip card, we will create a record of this. Your marketing and contact preferences 9. This includes payment card data which is handled in accordance with the Payment Card Industry Data Security Standard ('PCI DSS'). Shows low value alerts even after the card is topped up. IP addresses collected when you or parent/guardian access your TfL online account are retained for 13 months. Your journey history 6. TfL may also receive or disclose personal information about customers in relation to certain emergency situations or other incidents that require an immediate response. Occasionally they will let you through the barriers. Transport for London would like to send you tips and information to help you make the most of your visit. We also collect some information about how visitors use this website, but we do not use this to identify you as an individual. Zip Oyster photocards are available to young people, aged between five and 18. Top up online, see your journey and payment history and apply for refunds, Use a contactless card or device to travel on our transport, Use an Oyster card to pay as you go to travel on our transport, Top up anytime, anywhere and manage your cards on the go, Check the cost of a single journey between two stations, Check the cost of your journey before you travel, How to get a refund, or replace your Oyster card or season ticket, There are different ways to pay for your travel, You may be eligible for free travel or discounts off your fares, Get an account to manage your travel quickly and easily. From 1 September 2010 a fee of £10-15 (Dependent on age) has been charged for the card. Alternatively you can enter the card details manually. Individuals will not be identified using this information. This page explains how Transport for London (TfL) uses your personal information when you apply for, or use, a 5-10, 11-15 or 16+ Zip Oyster photocard (Zip card). Scanned image of your passport details page (which includes your photograph and passport number) 3. All children aged between 5-10 travel for free on our transport services On some occasions, TfL may 'auto complete' a journey for you if you do not tap your Zip card on a yellow reader at both ends of your journey. Contactless and Oyster account Sign in. The last card (mine) is not shown in the app and the zip cards are shown as 1st generation cards with no value on them. Transport for london x adidas oyster oyster faqs which card to tfl to shake up oyster card deposit contactless and oyster transport for london travelcard or oyster identify11 15 Zip Oyster Photocards Transport For LondonVisitor Oyster Card Transport For LondonContactless And Oyster Transport For LondonOyster Transport For London CardsBest Ways For Visitors To Pay Transport […] Expiry. Useful links. Some journey information is also stored on the Oyster card itself; this comprises the last eight journeys and related charges, up to three season tickets, (generally the most recent three tickets, including future dated), and the last two incomplete journeys, if any. You can’t currently add Oyster photocards to this app. If you have an enquiry, Customer Services will only discuss your application with you or the parent or guardian whose name is on the original Zip card application, unless there is an exceptional reason, which we will consider on a case by case basis. 1. If your child is 16 now but was 15 on 31 August, they can still apply for and use an 11-15 Zip Oyster photocard . More about Oyster. The TfL Oyster and contactless app will request access to your camera. Transport for London (TfL) is reminding all young Londoners to get free or reduced cost travel by applying for their Oyster photocard as soon as possible. The personal information we hold about you or your parent/guardian includes: 1. Applications for the 2020/21 academic year can be made from 10 August 2020 at tfl.gov.uk/photocard 7. Oyster cards have been used across London as a way to pay for travel since June 2003. Also need to restart the app to refresh the cards. Any such processing is subject to appropriate contractual safeguards and carried out in accordance with the requirements of UK and EU privacy legislation. If your child is 16 now but was 15 on 31 August, they can still apply for and use an 11-15 Zip Oyster photocard . Telephone number 4. It also describes how long that information is kept and the circumstances in which we might disclose it to a third party. School travel plans (STP) Coronavirus (COVID-19) guidance. Adults who live in a London borough who were 18 on 31 August and in full-time education, can apply for a 16+ Zip Oyster We retain data about the individual journeys made using your Zip card for eight weeks after the card is used. In some circumstances, disclosures of personal data to the police (and other law enforcement agencies) are permitted by data protection legislation, if they relate to the prevention or detection of crime and/or the apprehension or prosecution of offenders. We also publish guidance on the steps you and your parent/guardian can also take to protect your personal information. The personal information we hold about you or your parent/guardian includes: If you apply online for a 5-10, 11-15 or 16+ Zip card, you will need to verify your date of birth by entering your passport number. It depends! The card allows the user 50 per cent off adult 'pay as you go' fares on buses and tubes. 16+ Zip Oyster Photocard Scheme 2020-2021: Terms and Conditions ... address has already been used for another TfL web account, you’ll need to use a different email address. Alternatively, you can download a verification letter from your TfL account and take it to a London post office with proof of your age (this can be a passport, European ID card, birth certificate or biometric residency permit). Contact us about Oyster To do this we provide them with journey data derived from our Oyster ticketing systems that has been processed, replacing data, where required, with alternative identifiers (pseudonyms) so that it isn't possible to identify an individual customer. —— The post office validates Zip card applications on our behalf when you're unable to do this online. You can apply for a replacement Zip card using your online TFL account, and they should send a new one out. We may also proactively issue you a refund if we can see from your journey history that you have been affected by a major disruption or incident that has severely impacted your travel. To create a web account you will need to provide an active email address, your name, address, date of birth and phone number. —— Added after feedback: thanks Marc. Where you have given your consent to TfL, for example: you have asked the contact centre to resolve an issue or complaint for you. If we withdraw or suspend your travel concession, or are considering doing so, due to a failure to comply with the Behaviour Code, we will write to your parent or guardian. Find out what's the best ticket for you and how to use contactless and Oyster cards, view fares, check if you can get a refund or replacement and see if you're eligible for free and discounted travel. This is so that you can scan your payment card. They send the information to our service provider who issues your photocard. In some situations, we may also be required by law to disclose your personal data to the police or other enforcement, regulatory or Government body, upon a valid request to do so. A parent or guardian can then apply for a 16+ Zip Oyster photocard. The last card (mine) is not shown in the app and the zip cards are shown as 1st generation cards with no value on them. Download Ebook 16 Zip Fares Tfl 11-15 Zip prices: All Tube, DLR, London Overground and TfL ... Children aged 16-17. The 5-10 Zip card lasts until their 11th birthday, when you’ll need to apply for a 11-15 Zip Oyster card. A parent or guardian can then apply for a 16+ Zip Oyster photocard. If you use a pink card reader, that data will be used to confirm you took a particular route and charge you accordingly.

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