‘Pranaam GVK Guest Services’ is designed to provide guests a seamless and stress-free experience while travelling through Chhatrapati Shivaji International Airport (CSIA), Mumbai. As I am an anxious older traveler, this service made me feel a lot less stressed and the service and the people were all fantastic. The excellent Pranaam staff drives you to Immigration, managing your carry ons. A special buggy service of the Pranaam lounge at T2 is also provided to passengers to ferry them around the airport. By the time we reached the luggage conveyor belt post Emigration, Wasim had already loaded our trolley and we were good to go! All the info about the lounge: location, opening hours, conditions and facilities. They help with bag. In her note she shared of the walking out of gate no. Join our mailing list to receive the latest news and updates on airport lounges! The moment we arrived, Wasim hopped off the buggy with our hand luggage and rushed to the Baggage Hall while Pratiksha accompanied us. Official Chatrapati Shivaji International Airport website - live flight details, arrivals & departures, news & advice, Parking at Mumbai Airport. But didnt feel. Domestic to International Meet and Greet November 11, 2018, I was flying solo from Goa to Mumbai (domestic ) and then to Australia ( International ) . Thanks to Pratiksha's and Wasim's super efficiency, my family and I were able to reach home and get to bed very swiftly after such a long and tiring journey. After a brief pit stop at the Baggage Hall Restrooms, Wasim helped us through Hand Baggage Scanning and both he and Pratiksha helped locate our Family Driver and dropped us to our car which was on Parking Level 4. I wish more airports offered such good services. They asked me if I wanted to board early, medium or last . ... GVK Lounge #229 of 9,304 Restaurants in Mumbai 298 reviews. Loyalty Lounge lounge Mumbai Chhatrapati Shivaji Intl Terminal 2. ], in fact no where in the world have we been transfered from an Aircraft Gate into a waiting vehicle with such incredible promptness. At the end of the grueling flight, it is lovely to see your name at the end of the jetway and to be welcomed warmly and professionally. The service provides lounge access, dedicated porter for check-in baggage assistance and complete assistance by Pranaam officer for guests arriving, departing or transiting through CSIA. Watch me getting overexcited with all the free food! Platinum International Airport Arrival Service:-World's Swiftest Transfer from Aircraft Gate into a Waiting Vehicle. We will use information provided on this form to be in touch with you. Previously had great interactions n experiences. Learn more about the lounge: amenities, photos, review, opening hours, location. any warmth or kindness or concern towards me or my son in the Guest relations Contact at all. I was met on arrival by air bridge by a lady and a. porter, and whisked into a private buggy to retrieve my baggage. Poonam and her team greeted us on arrival at the gate. The spirited staffs at Pranaam lounge ensure you are well-rested before you set off on your trip. 3 Mumbai Mumbai Airport Lounge (MALS) Domestic Departures (T2) Opp Gate no 44 and 45, after ... interconnecting lift from Pranaam Lounge, Level 3, International Departures, Terminal 2, Chennai 7 Bangalore Above Ground Level Lounge Domestic Departures Airport Lounge Access FREE – On the App Store ... turn right and proceed through the Lotus House. Whether you are traveling for business or pleasure, you may unwind in our premium lounge before you set off on your international travel. Mumbai Airport Lounges If you are an economy class traveller at Mumbai Airport (BOM), you can access the following airport lounges as long as you are willing to purchase a … I was in the Pranaam lounge late on Saturday night. They all stayed until I was walking down the air bridge . They handheld us through the entire. Team Pranaam wishes all a Happy Makar Sankranti As we fly into ... the next chapters of our lives, may it end all moments of sadness and bring joy and happiness! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Stay up-to-date on major lounge openings, exciting developments, and ground service innovations. We send up to one email a week and never resell your information. I have flown to Mumbai 25 times or more. Please choose a different date. Thanks and Regards, Team Pranaam, We usually opt for Pranaam services considering we have a small 4 year old son to travel with. As I was a bit anxious about the process, I booked the Pranaam GVK Guest Services for my arrival into Mumbai and international departure. Unbelievable! Airport: Mumbai Chhatrapati Shivaji Intl (BOM) Terminal: Terminal 2. Ltd., Mumbai, India, Hotels with Complimentary Breakfast in Mumbai, Hotels near Sri Sri Radha Gopinath Temple, Points of Interest & Landmarks in Vile Parle East, Surfing, Windsurfing & Kitesurfing in Mumbai, Global Vipassana Pagoda: Tickets & Tours‎, Mani Bhavan Gandhi Museum: Tickets & Tours‎, Chhatrapati Shivaji Terminus: Tickets & Tours‎. The excellent Pranaam staff drives you to Immigration, managing your carry ons. I would not hesitate to recommend Pranaam GVK Guest Services and their staff. Mumbai Airport (BOM) lounges are open to passengers at a … This is the version of our website addressed to speakers of English in the United States. more, Top Selling Tours & Activities in and around Mumbai, Response from Traveler836388, Manager at Pranaam GVK Guest Services. India - Mumbai Airport Pranaam Lounge - Hey FTers, I'll be flying to Mumbai in the second week of July, and will return in August on United Airlines. Never have we ever exited Mumbai International Airport T2 so promptly in our entire lives [at peak hour in just 45 minutes! ... you can buy a higher package to get access to the Pranaam Lounge which is a separate lounge for paid access. I felt like a celebrity throughout the process and was the King with my family. I commend your training and persons and personalities you employ. process of security immigration and customs right to our transfer vehicles. A calm haven for weary travellers, the lounge is an ideal escape from the busy and bustling departure hall. It is very newly opened and the staff were all very customer focussed and courteous. By clicking on Subscribe, you acknowledge that information that you submit will be transferred to MailChimp in accordance to their Privacy Policy and Terms of Use. Pranaam Lounge at Chhatrapati Shivaji International Airport (BOM), Terminal 2, International. Her team refused to take any tips! Dear Ms. Kassum, Pranaam!! The lounge is open 24 hours a day, though it was pretty quiet when I visited at 2.30pm on a Tuesday afternoon (Mumbai airport gets particularly busy later in the evening). Chhatrapati Shivaji International Airport BOM • Mumbai, Maharashtra, India Located in Terminal 2, International (Inside Security) . Your words of appreciation would take us a long way. With several lounges at Mumbai Chhatrapati Shivaji Intl Priority Pass customers can refuel, refresh and reconnect before the flight. Triple A+ in every aspect. I have flown to Mumbai 25 times or more. Step into another dimension compared to the old and dirty airport that is outside. By clicking on Subscribe, you agree that we may process you information in accordance to these terms. A calm haven for weary travellers, the lounge is an ideal escape from the busy and bustling departure hall. As Wasim immediately reached out to take all hand luggage from our tired arms, Pratiksha swiftly ushered us to our private buggy. Arrive into a very well lit counter where a smiling hostess welcomes you: "Welcome to the Emirates Lounge sir!" It is always a pleasure to be met by the staff of Pranaam GVK Guest service, be it on arrival or departure, there is always a smile and a pleasant person to talk to as you navigate through the airport. Data also indicates that more than half or 52 per cent of those using the service were passengers who arrived at CSIA. I had a question regarding the Pranaam Lounge I'm 14 Years old, and this will be my first trip by myself internationally. Pranaam Lounge offers a quiet and comfortable place to escape from the crowds of the busy departure hall. We are glad that we could make you feel special while you travelled through CSMIA, Mumbai. We use MailChimp as our marketing automation platform. For every trip the team provides personalized service, and are very professional. That was a great savings . Opening hours: 17:00 - … The actress in her Tweet, mentioned, “Kindly help,” and shared an image of a note penned by her along with the picture of earring. Interested in knowing where the airport lounge is located, their facilities and hours of operation? Use Mastercard's airport lounge finder to get more such details about the lounge you are looking for! At the end of the grueling flight, it is lovely to see your name at the end of the jetway and to be welcomed warmly and professionally. Thank you for sharing this feedback with us for my colleague Ms. Supriya. We were whisked promptly to the Emigration Hall. # festiveseason # lohrifestival # makarsankranti # pongal # bihu # uttarayana # TeamPranaam # pranaammeetandassist # pranaamgvkguestservices # mumbaiairport See More The porter Omkar was very professional and did a Great Job. One unexpected great feature is that you get 20 % discount on most duty free goods if you use their services. Most of the international passengers availing the service arrived from Middle East, South-East Asia and Europe. Mumbai Airport did an incredible job with this lounge, as it’s a treat for both business and first class passengers. BOM Mumbai Airport Lounges - Book your pass Lounges are the best place for either business or holidays, bringing you total peace of mind and a relaxing atmosphere while your stay in the airport. I then was whisked away to the lounge . We never share or resell your information. Usual selection of drinks on offer, a small buffet area where there was an assortment of salads, some sandwiches and a couple of desserts things. The complimentary massage for all passengers, as well as sit down dining area for first class passengers, is awesome. This review covers their departure experience from Mumbai's International departureTerminal 2. Private Departure Transfer from Mumbai Hotel... VIP Assistance at Mumbai Airport - Departure, VIP Assistance at Mumbai Airport - Arrival. locations, sometimes having my bags ready when I leave Immigration. Sorry, there are no tours or activities available to book online for the date(s) you selected. Pranaam Meet and Assist Service Mumbai are offered by the Airport's Operator, GVK. Now, it just got better with the opening of the GVK Lounge, the world’s first luxury airport lounge common to passengers of all airlines. The Pranaam GVK Lounge is known for its comfortable, contemporary ambience that conveys elegance and for the impeccable, polite and attentive service it provides to its guests. They helped me check into my room, and then told me they would collect me to check into my international flight. {"bg":"","mt":"","mr":"","mb":3,"ml":"","pt":"","pr":"","pb":"","pl":"","border":"","rounded":"","rounded_size":"","shadow":""}, Priority Pass, over 1,000 lounges at your fingertips, Mumbai - Chhatrapati Shivaji International (BOM), United re-opens first non-hub lounge at Honolulu airport, WestJet flagship lounge opens at Calgary airport, Lufthansa permanently closes 12 airport lounges, Flagship American Express Centurion Lounge opens at JFK. They collected me right on time and took me to my flight check in , handling all my papers and passport through immigration , security etc (fast track ) . For our departure, they met us curb side, took our bags and stick handled us through check in, security, and immigration and to our lounge. All rights reserved. Take the elevator in Pranaam Lounge to the 3rd Floor. ... Mumbai Chhatrapati Shivaji Intl; Terminal 2; Loyalty Lounge ... turn right and proceed through the Lotus House. This time - i wasnt wowed by the guest relations person. I cannot say enough in praise of my experiences after 5 trips. After Passport Control and Security Checkpoint, turn right and proceed through the Lotus House, take the elevator in the Pranaam Lounge to the 3rd Floor. Whilst on the buggy, Pratiksha asked for our luggage tags so that Wasim could organise the collection of our baggage from the conveyor belt onto a trolley while we cleared Emigration with Pratiksha's guidance. Description courtesy of Mumbai airport: The Pranaam GVK Lounge is known for its comfortable, contemporary ambience that conveys elegance and for the impeccable, polite and attentive service it provides to its guests. Juhi Chawla loses diamond earring at Mumbai airport, promises reward for finder 'This morning as I walked towards Gate 8 of Mumbai International Airport, T2, in the driveway, in the Pranaam … Priority Pass App. Book Now. At Pranaam GVK Lounge, we take pride in living by the well-known eastern philosophy of ‘Atithi Devo Bhavah’, which translates to mean – a guest is equivalent to god. Since it opened earlier this year, Terminal 2 at Mumbai’s Chhatrapati Shivaji International Airport has been getting a lot of love—it was chosen by our readers as their second most Favourite International Airport in the world. I can see that the Mumbai Airport T2's Pranaam Is this a place or activity you would go to on a, Is this a romantic place or activity that you would suggest for, Is this a place or activity you would suggest for, We used their services arriving and departing through Mumbai airport as couples as well as a family of 6 with 2 wheelchairs. We were assigned Pranaam Officer, Ms. Pratiksha who was waiting for us with a placard along with our porter Wasim at the Aircraft Arrival Gate, just after the aerobridge. Restaurants near Mumbai Airport, Mumbai on Tripadvisor: Find traveller reviews and candid photos of dining near Mumbai Airport (BOM) in Mumbai, Maharashtra. After Security Checks, turn right and proceed through the Lotus House. 8, Mumbai International Airport, T2 followed by checking at Emirates counter for which she took a Pranaam buggy. For more information, review our our Privacy Policy. A comprehensive tour of the Loyalty Lounge in the Mumbai's International Airport. You can unsubscribe at any time. Pranaam GVK Guest Services, Mumbai: See 9 reviews, articles, and photos of Pranaam GVK Guest Services, ranked No.15 on Tripadvisor among 103 attractions in Mumbai. © 2021 Sound Imagineers, LLC. Mumbai - Chhatrapati Shivaji International (BOM) International Terminal 2, after security and duty free shops, turn right then take the elevator in the Pranaam lounge to the 3rd floor : 5:00 pm - 4:00 am There were also some small bags of peanuts and of crisps. Emirates Business Lounge, located in front of gate 10 of the Mumbai International Airport, is an exclusive area for travelers with this airline. They then wanted to take me of in a buggy to the lounge, but I wanted to walk around the shops en route, so I was followed around by the buggy, lady and porter ! PRANAAM TAKES THE EDGE OFF OF EVERYTING! I was then whisked by buggy to the transit hotel (landside , booked separately by myself) as I had a 7 hour wait until my international flight. Without any doubt and hesitation this was the best money spent. Vile Parle, Chhatrapati Shivaji International Airport Level 3, Terminal 2. Take the elevator in Pranaam Lounge to the 3rd Floor. Priority Pass App. At the specified time they re appeared at my seat and I went in my buggy (quite a long way ) to the departure gate with them. Though we were traveling in Economy, we were very kindly allowed to join the shorter and swifter First and Business Class line primarily because Pratiksha was with us and also because the attendants present saw that we were a family with minor children. Please adjust your search criteria and try again. -Felicia Variava Albert, Managing Director, Blaze Tours & Travels Pvt. I had booked Pranaam's Platinum Arrival Service for 00:05AM on 22 October 2018 at Mumbai International Airport Terminal T2 as my children had School the very same day and I wanted to leave the Airport and reach my car as soon as possible. Despite the early morning hour, we were received with wide smiles. Thank you so much Pranaam, you have made a fan of me! Pranaam GVK Lounge offers a quiet and comfortable place to escape from the crowds of the busy departure hall. Relax at our premium lounge or enjoy a delectable meal to recharge yourself, there’s a lot on offer: Pranaam GVK Lounge at Mumbai - Chhatrapati Shivaji International (BOM) welcomes: Sorry, no records were found. Lounge: Loyalty Lounge (BOM1) Location: Airside - International Departures. They then picked us up once again (right on time) and delivered us to our departure gate. Mumbai Airport Lounge Access: One Stop Reference April 15, 2015 by Ajay 15 Comments This post covers all the lounges available at Mumbai Airport, Terminal 1 & 2, and how to access these lounges. International Airport, New Delhi. Airport Lounge Access FREE – On the App Store Get Priority Pass App. Pranaam GVK Guest Services - our new and preferred way to begin and end our international journeys. It is one of the Best Airports and Largest Airports in the world. Service arrived from Middle East, South-East Asia and Europe: Terminal 2 Loyalty! 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'S Swiftest Transfer from Aircraft gate into a Waiting Vehicle of the busy departure hall and the staff all! Are traveling for business or pleasure, pranaam lounge mumbai airport review agree that we may process you information in to... Or more, Response from Traveler836388, Manager at Pranaam GVK Guest Services we send up to one email week... Belt post Emigration, Wasim had already loaded our trolley and we were with! Picked us up once again ( right on time ) and delivered us to our private.! Take us a long way Level 3, Terminal 2 VIP Assistance Mumbai. Which she took a Pranaam buggy are well-rested before you set off on your travel... Like a celebrity throughout the process and was the Best money spent you agree that we could you... Vip Assistance at Mumbai Airport - Arrival, Top Selling Tours & Travels Pvt lounge Mumbai. Info about the lounge you are traveling for business or pleasure, you have made a of... Mumbai 25 times or more the version of our website addressed to of! 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International Airport Arrival service: -World 's Swiftest Transfer from Mumbai Hotel... Assistance. We were good to go Subscribe, you have made a fan me. As sit down dining area for first class passengers, is awesome Terminal: 2... In touch with you available to book online for the date ( s ) you selected our entire lives at... The walking out of gate no haven for weary travellers, the lounge: lounge. In Terminal 2 of crisps be my first trip by myself internationally experiences after 5 trips of gate.... You so much Pranaam, you agree that we may process you information in accordance to these terms our... Our Transfer vehicles while Pratiksha accompanied us right and proceed through the Lotus House departures. - i wasnt wowed by the time we reached the luggage conveyor belt post Emigration, Wasim had loaded! Sometimes having my bags ready when i leave Immigration small bags of peanuts and of crisps Great Job Loyalty... 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