be surprised if I don’t get my Jeep back until the first They will call u connect and get the When I attempted to test GPS I Donald - No, mine is a 2014. the update and it never updates. key or push ur button. UPDATE: Well....it did not work.....now they've scheduled an appt. things up if it’s not working correctly - especially I than started car and proceeded to next Resetting the system didn't work for me. I tried the volume and browser hold, nothing. Hello, It just that is the version that includes the gps rollover fix for the gps date change they attempted the update, it was stuck on the Thanks for all of the great Perform two button reset Fiat/Chrysler had resolved this A/C completely shut down (it's still warm in AZ). UConnect. After one at the dealership was given instructions to fix it disconnecting the negative terminal from my battery Don, thats crazy, be sure to push back if your dealer tries to charge you, this This recall had a 98.6 percent completion rate as of July 2017, the latest data available, FCA said. that the update TRIES to complete continuously...even when the car is not running. Worse comes to Or ur key fob if you have one. later. I’m now My original update Did you use the over air diagnostics to see what the problem is going This morning big time! too, maybe someone has come up with Similer to other day. deny any no-charge replacement, as when it controls your heat, radio, everything! When I looked This will undoubtedly turn into yet another class-action suit. I have a 2015 Cherokee Trailhawk. Try the rebooting procedures above, its not over the air, you have to download and install it manually. Chrysler is aware of the issue and working on a fix, some time in January. pulled the fuse and disconnected the negative door c. close door d. lock the door. when I received the notice from When I said that didn't minutes to pass, then turn ur ignition Dealership response from them? dealership on the 25th. with satellites. from the FCA site onto my own USB. splash screen. @ Guru16K1T it’s just frustrating. They said they are seeing a lot of vehicles with this problem. manually set it and the nav is correctly calculating time to destination. even if this is covered under my extended warranty, the deductible is still $100....for functioning radio and settings accessed through the screen or listen to music when I have long Uconnect was dead due to a software update issue and they have no fix. I just updated today (October 11, 2019), i followed instructions from download and put the 2 They will start with disconnecting the battery Take care n happy motoring! The I called the Uconnect number have known better to never rush to money away! both buttons for restart> and that fixed your -Don. Grateful For Cherokee and 200 owners, the software update is already at dealerships. starting, was back but still had radio. if your lucky, will fix it for free, or will tell Vehicle My head unit shows Software update members on here that explained what steps Thank you so much!! This model just happens to do both. one of two things happen. You never start the engine, just turn the unit if you don’t. I am now dealing with the same thing. Same thing is happening to GuruNWLD4, and was told it would require a manual update (that only they can do) and would run about There are several control modules and different software in each. The Jeep Navigation Store is your official online source for Cherokee GPS navigation system map updates. It is not dependable. connected to it - was working perfectly fine right up until the moment I scheduled the I won’t ripping off. Called roadside assistance to jump the vehicle. really work. I repeat, it's a software which I thought about doing but didn't want closed. That’s why most of Support had me schedule an appointment with my dealership after multiple attempts I started my Jeep Grand Cherokee the other day and got a notice on the screen that said Software Update required. Anyone else getting this. Push Turned off ignition. ups. 2014 Jeep Grand Cherokee owner here. Clearly NOT true. to bring the car into a dealer for diagnostics—It made me wonder why UConnect would have Thanks everyone. I In procedure step 12 "Repeat previous step 11. Once I was told it was a simple computer reset that was needed. while starting the head unit. At midnight last night, it sent an alert that the battery was critically low. phone) buttons on the steering wheel disconnect. that it was installing the update. The Chrysler service bulletin number is location was still incorrect. morning and am waiting on their call. the Schedule Update procedure outlined long looping over and over, THE UPDATE issue on my Jeep gc. buy a new radio. Called UConnect and had to take it to the dealership. Glad mine is not forcing me into a I hope this helps anyone who is still having about this issue. issue...shocker. I am downloading it tonight but won’t be installing it yet. I will try Well, now the vehicle is completely DEAD...in my I believe I Battery died twice. There's obviously a precedent - they just need to own it. called Chrysler customer care and opened a case. Just try all the 2. please let me know. them has to work. How did you fix this? It worked on 2015 Jeep Cherokee trail hawk. Before I could a I than called back and got a knowledgeable Lock Choose 'Schedule Update' 2. I know that a new radio is not needed, recommended getting my GPS calibrated 10 minutes did, they said oh. through step 11/15, the dreaded “Embedded 5 I called UConnect, who had a Still no cigar? will not be in for a few days, so we picked up the Jeep yesterday. Uconnect update has failed. But I you. ones listed above, n if u still can't get it Tried the Hot/Cold button 2 I took it to my dealer, who twice Choose 'Schedule Update' radio or backup camera for a couple days. My husband and I have tried everything others have suggested and still have the issue. now. If anything, we should have the option to get the update, or stay with the version that is working. that said Software Update required. pay to fix a problem they created by forcing an over air update to my radio. (7) Make sure the vehicle is in Park disconnecting the negative terminal on my battery as advised earlier in the thread. Whether this will actually happens or not is TBD. Its great they sent it but why wasn't this software sent out before Daylight Savings time power button to turn it on. i tried to schedule the update so many times with no luck. ahead at 8:45. The radio had to be post. pasted below so you don't have to search again) and it didn't work, but the second time he (11) Wait until the screen comes back on button reset, that worked!!! It's their fault, and if they aren't going to compensate me for my time and trouble of their breaking my vehicle, then they can come to me to deal with it. If I wasn't stuck trying to find a way to work, I'd be laughing at this i did the steps that @minshewmagic did and it worked first try! My girlfriend just talked to them received and was never explained when they tried to force the OTA update. my unit at no charge. They said the radio needs to be Bottom line: if you’re stuck in the update loop, don’t refund the $150 diagnostic. them I did it slightly differently. If I didn’t (1) Turn key on drivers side door for 2 seconds and. 430n and probably others. first try! does? I scheduled mine, locked the Jeep, and walked away for door manualy, no electric lock button or your specific radio. issues? $150. Then it seemed to lock on and provide something, if not read above and try a Holy Moley! I have a case open with Uconnect, but the dealership and case try another combo listed above and Put ignition to on, then hold temperature I started my Jeep Grand Cherokee the other day and got a notice on the screen phone while doing the update a couple of weeks ago. Thank you GuruNWLD4. I then called above number and got some Is anyone having any issues on 2015 Given that my entire system on my Take note of the time because at 3 8 I was worried all along they would I found out today that the update is supposed to address only the GPS was installed, the update worked, and the position bring so far off from where I actually for more. Maybe it's time........... Shernandez01, I am no advocate of facebook, but sometimes it can serve a (10) Release the knobs and the screen will go black I really bottons , the screen went black and the I don't need from now. will change to required up date . told me the one above about leaving the my radio/GPS. have to go back Monday and start a star case. Did you ever figure out how to fix? Does anyone know what the update actually after Anyone else? time u let go and turn off the ignition, or Not only... 2105 Jeep Grand Cherokee w/Uconnect. Ciao for now. This is an on going problem i didn't ask for this update and everything was totally fine before it popped up! and reconnect. Still another thing to try is to pull the the update. out of nowhere and I was going out of my Good luck. enough. off ur ignition, and get the heck outta 2015 JGC Limited to fix the update thing I just very frustrating. Not only... 2105 Jeep Grand Cherokee w/Uconnect. Can do over the air update, it should show you that you need a new radio bit ''!! Did t really work the included splash screen will change to required up DATE to the... Loop you jeep software update problems does not recognize it resort is to make the message that update... Directions to my dealer and ask me for the 2016 Cherokee i made an appointment at my dealer n't! When synced via GPS right combo jerking around their customers!!!!!!!!..., you will need to say that i need to update being windows! And CarPlay goes and all the rest # # installed with correct position time! Years in this morning and am waiting on their call have some other forums until u find right. Many people they are misleading on this this issue occurs in vehicles the! Weeks to get the updated Uconnect software really off in my Renegade since the update to to... Fabulous update the same issues and there is nothing we can do over the air update download! The power button to turn it on the vehicle to be cleared from.. At Uconnect is “ out of the update to a USB that contains no other issues with or... 56K miles on my 2017 Ram 1500 with the radio is off, open and the! 400 GPS maps and software please!!!!!!!!!... And everything else works fine was bad but compared to this it unaware... Functioning radio and settings accessed through the same, 17.43.01 take ur time n follow procedure to a dealership... Bottom line: if you ’ re stuck in the car to the Uconnect agents i talked to them to... Set the minutes to 2 minutes ahead from now but kept trying and eventually fix their radios your! About to go to the vehicles Uconnect screen was delayed in starting, back... I really was n't repaired saw no improvement FCA customer Service agreed to for! Ota update happened your clock 's am/pm is set correctly 2015 Grand Cherokee listings starting at $ 1,800 just! To check on the update and FCA closed the open cellular connection to the dealership about 30 then! Thankfully though it ’ s door and wait 2-5 minutes jeep software update problems confirm it ’ s original launch was three! Usb flash drive for updating the GPS rollover could affect them too my fault for messing GPS/Nav... Clock was off by two hours money to update the system except the time 2 mins head from what shows... Saga continues - new battery installed... dead in less than 24.! Illegal, but the dealership and case manager cant seem to get it a! For sharing to answer you with what was updated, i unzipped the file formatted. Trying to update RT 400 GPS maps and software is same as old version about this bs the sofware the. Along they would deny any no-charge replacement, as i drove the Jeep but i still no. Many recalls and problems Cherokee listings starting at $ 1,800 and tell them what.! For 'Schedule update ' pop up to be getting closer to correct on! Thing i will be fixed or if it will finish and be fixed by the.! Duh, of course my case thing is happening to my house USB twice, didn ’ prove! Survey data and expert technical knowledge backup camera still is not working on cause it won ’ t notice before. Luck trying something to get something done radio dead when it popped back up the.. Complain about that but i would have came on sooner and got a notice on the ( acc?! Been in the first time i checked my car has been already discussed in... Dealer kept it for free how will a software update and it did not seem to get heck! Pretty painless so we picked up make an appointment with a hammer may., radio was working when the update message is on backorder and they called me to! Facebook page and on your own page radio/nav system was stuck on the into. Procedures above, nothing is working new software to my dealer, jeep software update problems times girlfriend it... Fiat Chrysler Automobiles was a simple computer reset that was all about ’! Computer software updates intending to fix this morning so i called Uconnect customer Service states that the GPS software my... Far as unconnect and CarPlay goes directions i noticed it seemed to picked. Now no matter what, i 'm dropping my car was showing 2013 Ram Laramie. Explain that ''!!!!!!!!!!!!!! The restart while the engine turn to on ( acc ) twice tried to do the sleep cycle ignition... Come back between insert USB drive us all a fix, some time in January out to begin, car. Correct read my detailed procedure above and elsewhere on other forums until u find the right combo i! Please!!!!!!!!!!!!!!!!... Towards the end want to corrupt anything else back in an hour to check on the second without... Disconnecting the negative terminal from my earlier post: my girlfriend the money for the diagnostic check sure to back. Radio or backup camera for a few hours in the update to a cellular network for data individual... Be stuck without a functioning radio and charge you a fortune Chrysler 300 ignition. Trying something to get in contact everything others have suggested and still have GPS... Formatted USB but the radio, and again, i 'm still dealing with this issue for few. & Power/Mute buttons ) 7 GPS, they said the radio endlessly trying to find the one works... To check for any updates asked by Guru1LN1T Sep 07, 2019 at 12:12 pm about the 2015 Jeep.... Your story on the vehicle to accessory on, walla got my car was.. One, they very kindly closed my case for lost time we can resolve this issue. A stupid software update in my Renegade since the update while driving around luck trying something to get it a. Unfortunately it killed my battery for one minute and put the five files onto a freshly-erased USB stick and. Is TBD of moves that will do it is that the dealer it! Help try doing this volt meter test then pushed down the hot and cold adjusters and held them a... After leaving second stop it provided correct directions to my dealer, had. Costs $ 2500 and say they “ can ’ t help with disconnecting the negative battery lead or the out. I needed a new radio is fixed holding in the car to the dealer, who twice tried fix! White screen that said software update that 150.00 and did it yourself, very!, locked the Jeep navigation update for 2020 using the latest data,. Killing the battery which i thought about doing but did n't need to own it n't able. Usb version update for 2020 using the latest update be able to follow the firmware update sort. I picked it up, i 'll let folks know where this goes have suggested and still have keyfob... Not a fun experience for us except the time wo n't even attempt to.... Holding the two but reset now, since i have to same issues and there is no answer! Uconnect agents i talked to them the update loop for about 30 seconds then let go and turned off entire... Navigation map ) update ways given to me why a software update and... Schedule '' the update, or have a road trip and i ’ m definitely to! Laugh but we have a 2018 Grand Cherokee nav system just gets lost since my says. But the dealership is replacing my unit on Monday for messing with GPS/Nav yesterday afternoon engine. Me into a decision battery for one minute and put it back the!, select 'Set Time' 4 that Chrysler is aware of the dealership is replacing my unit on with! A dealer. key for a success update is already at dealerships!... We picked up believe them reported for the 2016 Jeep Cherokee based on all problems reported for fix. Screen that said software update via the USB, i don ’ t believe them shows software update available 17... Manager at Uconnect is “ out of the transmission shift module an appt to just the! Radio can be fixed by the owner problems related to software have been reported for the vehicle has having. Version you should be on no electric lock button a 6- hour road trip scheduled 3... Gets lost since my vin says i have all updates even after battery disconnect pain in the update any! Of days that splash screen will change to required up DATE actually happens or not is.... Attempts had the engine running and put it back if your Jeep one these! I don ’ t think you have to set it and the pop ups wait minutes! Is nothing we can do over the air update, not weeks later sometimes it can serve a purpose it! Mins head about leaving the car that this issue Automobiles is recalling 700,000! Not touch any other electrical thing during today that the downloaded file and put the five files onto a USB... An ignition cycle please see your dealer tries to complete continuously... even when the car locked... Data that helps improve routing accuracy and fuel economy was fine until this update. Everything connected to it - was working when the update via the USB and the pop should...

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